---
title: "FAQ – Common Questions Answered | Vanstoori"
description: "Everything you need to know about renting a motorhome: insurance, age limits, pets, cancellation policy and more."
lang: en
json-ld: |
  [
    {
      "@context": "https://schema.org",
      "@type": "WebSite",
      "name": "Vanstoori",
      "url": "https://vanstoori.fi",
      "potentialAction": {
        "@type": "SearchAction",
        "target": "https://vanstoori.fi/haku?q={search_term_string}",
        "query-input": "required name=search_term_string"
      }
    },
    {
      "@context": "https://schema.org",
      "@type": "BreadcrumbList",
      "itemListElement": [
        {
          "@type": "ListItem",
          "position": 1,
          "name": "Home",
          "item": "https://vanstoori.fi"
        },
        {
          "@type": "ListItem",
          "position": 2,
          "name": "FAQ",
          "item": "https://vanstoori.fi/ukk"
        }
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "WebPage",
      "name": "FAQ – Common Questions Answered | Vanstoori",
      "description": "Everything you need to know about renting a motorhome: insurance, age limits, pets, cancellation policy and more.",
      "url": "https://vanstoori.fi/ukk",
      "inLanguage": "en",
      "isPartOf": {
        "@type": "WebSite",
        "name": "Vanstoori",
        "url": "https://vanstoori.fi"
      }
    }
  ]
---

[

![Vanstoori](/favicon.webp)

![Vanstoori](/logo-dark.png)](/)

[Our Vehicles](/ajoneuvot)

Pricing

Info

[Contact](/yhteystiedot)

[](/suosikit)

[](https://www.instagram.com/vanstoori)[](https://www.facebook.com/people/Vanstoori/61557861238828/)

English 

[Book now](https://rowly.online/vanstoori/)

# Everything you need to know

Frequently Asked Questions

## Everything you need to know

If you don't find the answer below, feel free to contact us – we are happy to help!

### Rental and booking

How can I book a motorhome? 

You can easily book a vehicle directly on our website by selecting your desired dates and vehicle. You'll receive an immediate confirmation and detailed instructions by email.

What does renting a vehicle cost? 

How do I pay for the booking? 

Will a deposit be charged before the rental starts? 

How long can the vehicle be rented for? 

How does cancellation work? 

### Vehicle and equipment

Can I bring a pet? 

Can I drive the motorhome abroad? 

Do the vehicles have a toilet and shower? 

Is fuel included in the price? 

Can the vehicles be used in winter? 

Can the rooftop tent be used in winter, and is it warm inside? 

Do the vehicles have snow chains? 

Can the water system and toilet be used in winter? 

Is there a mileage limit? 

Can a co-driver drive the vehicle? 

Do the vehicles have a navigator or smart device connection (Android Auto / Apple CarPlay)? 

Can a child seat be installed? 

What equipment is included in the rental? 

How does the electrical system work and how long does the power last without mains? 

Can I use my own electrical devices in the vehicle? 

How many gas bottles are in the vehicle, and do they need to be changed during the trip? 

What is gas used for in the vehicle? 

Are toilet chemicals included in the rental, and where is the toilet cassette emptied? 

How do the fresh water and grey water systems work? 

Can you drink the tap water in the vehicle? 

How does the fridge work during the trip? 

How long do the vehicle's gas, electricity and water last? 

How does the AdBlue system work, and do I need to top it up during the trip? 

### Return and cleaning

What if the vehicle gets dirty on the outside? 

Can I return the vehicle at a different time than agreed? 

What needs to be done to the vehicle before returning it? 

### Insurance and safety

What does the insurance cover? 

What do I do if there's an accident or technical problem on the trip? 

What do I do if some equipment in the vehicle stops working during the trip? 

Can the insurance deductible be reduced? 

### Other questions

Can I come pick up the vehicle by public transport? 

I haven't used a motorhome before – can I still manage? 

What are the requirements for driving a motorhome? 

Where can I find more photos of the vehicles? 

Is wild camping allowed? 

How do I find wild camping spots, toilet emptying points and other services? 

I want to travel to Sweden or Norway – how are tolls paid? 

[

Ask more on WhatsApp 



](https://wa.me/358503558068)

![Vanstoori logo – matkailuautojen vuokraus Helsingistä](/favicon.webp)

Rent a motorhome and embark on an adventure. Fully equipped, pet-friendly, and ready for the road – across Europe.

#### Our Motorhomes

-   [Sunlight Cliff 600 RT](/ajoneuvot/sunlight-cliff-600-rt)
-   [VW Grand California 600](/ajoneuvot/vw-grand-california-600)
-   [LMC Innovan 590](/ajoneuvot/lmc-innovan-590)
-   [Benimar Sport s363](/ajoneuvot/benimar-sport-s363)

#### Useful

-   [What's included in the rental](/sisaltyy)
-   [Frequently asked questions](/ukk)
-   [Who we are](/meista)
-   [Blog](/blogi)

#### Contact Information

-   [WhatsApp](https://wa.me/358503558068)
-   [+358 50 355 8068](tel:+358503558068)
-   [samu@vanstoori.fi](mailto:samu@vanstoori.fi)
-   [Instagram](https://www.instagram.com/vanstoori)
-   [Facebook](https://www.facebook.com/people/Vanstoori/61557861238828/)
-   Rajakuja 5, 01230 Vantaa, Finland 

© 2026 Vanstoori. All rights reserved.

Verkkosivut & varauskone [RowlyGO](https://rowlygo.com)

[Privacy Policy](/tietosuoja)[Terms and Conditions](/vuokrausehdot)[Cookies](/evasteet)